The DC ADRC provides a single, coordinated system of information and access for individuals seeking long-term services and supports. This is accomplished through the provision of unbiased, reliable information, counseling, and service access to older adults (60 years and older), individuals with disabilities (18 to 59 years old), and their caregivers.
The District’s No Wrong Door Initiative (also called DC Support Link) is a network of government and non-profit organizations focused on enhancing the front door experience for District residents in need of Long Term Services and Supports (LTSS) and their families. The front door experience begins with the first encounter between agency staff and a person seeking LTSS. The agencies involved are the Department on Disability Services, DC Office on Aging, Department of Behavioral Health, Department of Human Services and the Department of Health Care Finance.
The Health Care Ombudsman Program was established by the Council of the District of Columbia to assist individuals insured by health plans in the District of Columbia and to assist uninsured District of Columbia consumers.
Contact the Office of Health Care Ombudsman & Bill of Rights if you need help:
- Understanding your health care rights and responsibilities
- Resolving problems with health care coverage, access to health care, or health care bills
- Appealing health plan’s decision
OFFICE OF HEALTH CARE OMBUDSMAN & BILL OF RIGHTS
One Judiciary Square – 441 4th Street, NW – Suite 900S
WASHINGTON, DC 20001
Phone number: (202) 724-7491
Email: [email protected]