The District of Columbia Department of Health Care Finance (DHCF) complies with applicable Federal civil rights laws and does not discriminate on the basis of race, color, national origin, disability, or sex. DHCF does not exclude people or treat them differently because of race, color, national origin, age, disability, or sex.
DHCF can provide:
- Free aids and services to people with disabilities to communicate effectively with us, such as:
- Qualified sign language interpreters
- Written information in other formats (large print, audio, accessible electronic formats, other formats)
Free language services to people whose primary language is not English, such as:
▪ Qualified Interpreters
▪ Information written in other languages
If you need any of the above services services, please contact the Office of Health Care
Ombudsman at (202) 724-7491.
If you believe that DHCF has failed to provide these services or discriminated in another way on
the basis of race, color, national origin, age, disability, or sex, you can file a grievance in person,
by mail, or email with:
Surobhi Rooney, DHCF Civil Rights Coordinator
441 4th Street, NW
Washington, DC 20001
You can also file a civil rights complaint with the US Department of Health and Human Services, Office for Civil Rights, electronically through the Office for Civil Rights Complaint Portal, available at https://ocrportal.hhs.gov/ocr/portal/lobby.jsf or by mail or phone at:
US Department of Health and Human Services 200 Independence Avenue, SW Room 509F, HHH Building
Washington, DC 20201 1-800-368-1019, 800-537-7697 (TDD).
Complaint forms are available at http://www.hhs.gov/ocr/office/file/index.html