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Department of Health Care Finance - DHCF

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Attention Medicaid beneficiaries: If you received a letter from CareFirst Community Health Plan DC-Experian regarding a data breach, 
click here to get the latest information.

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EVV Training

Your agency EVV administrator designee will begin the training process by signing up to complete a one (1) hour, self-paced overview course. To register for this course please log into Upon completion of this course the EVV administrator will receive information on how to obtain EVV account credentials, these credentials will be needed to input your office staff. 

Online Video Library: This online, self-paced training method allows participants to access online recorded videos. These videos are available beginning Thursday, November 19th and then 24-hours a day, seven days a week for the life of the program. This option may be more convenient for providers with busy schedules. The online video library can be a great resource as a training refresher or a way to train new staff. 

Please contact [email protected] for access to the video library.

If you have any questions about training registration, please call Sandata’ s EVV Customer Care at (855) 962- 1322 or email at [email protected] 

Alternate EVV Users 
You will only need to attend self-paced Aggregator training. The Aggregator training schedule will be available to ALT EVV providers once their ALT EVV vendor is credentialed. Aggregator training is approximately 30 minutes and will cover how to access the Aggregator and how to view and run reports on your EVV data. After you complete training you will receive your Aggregator credentials.