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Department of Health Care Finance - DHCF
 

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Public Notice: Due to the MMIS conversion the last provider payment from Conduent was issued on February 27. There will be no payment issued on March 6, and the first post‑conversion payment will be issued on March 13. For more information visit https://medicaid.dc.gov/

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Office of the Health Care Ombudsman and Bill of Rights

Office of the Health Care Ombudsman and Bill of Rights

The Health Care Ombudsman Program was established by the Council of the District of Columbia to assist individuals insured by health plans in the District of Columbia and to assist uninsured District of Columbia consumers.

Contact the Office of Health Care Ombudsman & Bill of Rights if you need help:

  • Understanding your health care rights and responsibilities
  • Resolving problems with health care coverage, access to health care, or health care bills
  • Appealing health plan’s decision

Contact information:

OFFICE OF HEALTH CARE OMBUDSMAN & BILL OF RIGHTS
One Judiciary Square – 441 4th Street, NW – Suite 250N
Washington, DC 20001
Phone number: (202) 724-7491
Email: [email protected]
Website: https://healthcareombudsman.dc.gov/