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Transmittal 23-43 - Provider Network Communication Tool Provider Inquiry Form and Guide


Wednesday, September 27, 2023

The purpose of this Transmittal is to introduce a NEW electronic resource for DC Medicaid providers to communicate with Medicaid Managed Care Plans (MCPs), formerly referred to as MCOs. Effective October 1, 2023, the Provider Network Communication Tool: Provider Inquiry Form will be used to escalate outstanding concerns related to provider relations activities and payments of the MCPs, directly to the Department of Health Care Finance (DHCF), Health Care Delivery Management Administration (HCDMA).