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Medicaid Renewal Information for DC Medicaid Beneficiaries Draft

For DC Medicaid Beneficiaries

Since the COVID-19 virus struck in March 2020, the District has not required Medicaid beneficiaries to renew their health coverage as usual. However, this is changing soon. Starting on Saturday, April 1, 2023, Medicaid beneficiaries will have to renew their health coverage within the next 14 months by June 30, 2024. Make sure your contact information is updated to know when to renew!

Check Your Mail for a Medicaid Renewal Notification Letter
When your Medicaid health coverage is up for renewal, DHCF will send a letter to the address you gave when you applied for health coverage. If that address is no longer where you receive mail, you must update your contact information on District Direct as soon as possible at districtdirect.dc.gov!

What is District Direct? How do I use It?
District Direct is the District’s online portal for applying or reapplying for social service benefits and it is the best place to update your contact information so you receive important updates and know when it’s time to renew your health coverage. Click on the video to learn more about District Direct.

What do I do when I receive my Medicaid Renewal letter in the mail?
When your Medicaid coverage is up for renewal, you will be notified through a packet in the mail. It will contain instructions for renewal. You may renew your Medicaid by the following ways

Go Online https://districtdirect.dc.gov/ or download the District Direct mobile app through the Apple App Store or Google Play and reapply through District Direct.

Go Online
https://districtdirect.dc.gov/
or download the District
Direct mobile app through
the Apple App Store or
Google Play and
reapply through
District Direct

Go Online https://districtdirect.dc.gov/ or download the District Direct mobile app through the Apple App Store or Google Play and reapply through District Direct.

Mail it Back
Follow the
instructions in the
Redetermination
Packet you received.

 

 

Go Online https://districtdirect.dc.gov/ or download the District Direct mobile app through the Apple App Store or Google Play and reapply through District Direct.

Drop it Off
at a District’s
Service Center or apply
with the assistance of a
service center worker.
Find hours and locations
here
.

 

Go Online https://districtdirect.dc.gov/ or download the District Direct mobile app through the Apple App Store or Google Play and reapply through District Direct.

Get Assistance
from your assigned
case manager,
long-term care
provider, or service
coordinator
if you have one.

 

Go Online https://districtdirect.dc.gov/ or download the District Direct mobile app through the Apple App Store or Google Play and reapply through District Direct.

Fax
Your Application
to
202-671-4400

 

For Stakeholders

How to Get Updates and Communicate About Medicaid Renewals
DHCF wants every beneficiary and stakeholder to know that Medicaid Renewal is coming! You can receive updates, outreach, and more information by:

  • Attending Medicaid Renewals regular meetings;
  • Using our Communications Toolkit for stakeholders;
  • Following our District-wide Medicaid Renewal Outreach Campaign; and
  • Talking to your case manager or another caregiver who helps you with your health care coverage


     
Regular Stakeholders Meetings: Starting on Wednesday, April 5, 2023 and continuing every other Wednesday`at 2:30 p.m., DHCF will host virtual stakeholder meetings on the medicaid renewal process. The meetings will:
  • Provide important information on the renewal process;
  • Discuss how to assist beneficiaries in the communities you serve to update their information, e.g., address and how to apply to renew their coverage; and
  • Take questions and comments/feedback from the public.
  • Please email [email protected] to join the meetings!For Stakeholders

Stakeholder
Communications Toolkit

DHCF introduced a Communications
Toolkit for stakeholders that offers
important information and resources to assist
Medicaid beneficiaries with the renewal process.

Operational Plan for Unwinding
Continuous Coverage and

COVID-19 Public Health Emergency

DHCF’s Unwinding Plan contains
information on how the agency will
contact beneficiaries, what coverage
loss will be like, and DHCF operations
before and after Medicaid Renewals.

Additional Outreach

wants to get the word out to the
communities that you serve! We plan to
run a public awareness campaign and
participate in community meetings and
events where we can connect with
beneficiaries and stakeholders.
If you want to invite District staff to
attend your meeting, please email
[email protected].

 

Other Information on Medicaid and Alliance/Immigrant Children’s Program Renewals

End of the Public Health Emergency: The end of the federal Public Health Emergency on May 11, 2023 will change a variety of flexibilities previously available to DHCF health programs. These flexibilities affect provider payments, level of care assessments for beneficiaries, and more. For more information, please see (forthcoming) Part II of the Unwinding Plan.

Alliance and Immigrant Children’s Program: Redeterminations of eligibility in the Alliance and ICP started in July 2022 with the end of the District’s local public health emergency.
For more information on that process, please see the agency’s website with a FAQ and related information.

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