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Department of Health Care Finance - DHCF

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Attention Medicaid beneficiaries: If you received a letter from CareFirst Community Health Plan DC-Experian regarding a data breach, 
click here to get the latest information.

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Benefits of Health Information Exchange

Health Information Exchange offers providers and payors a window into the complete patient record. HIE offer providers services including encounter notification, a portal for querying patient medical history and encounter reporting. DC HIE services will assist health care stakeholders in managing priorities, assessing up-to-date patient information and working with others involved in patient care. The following is a list of the benefits of HIE by stakeholder. For information on services available to DC providers, including ENS alerts and Query portal, please visit

  • Improved payment coordination
  • Improved clinical outcomes
  • Improved transitions of care
  • Reduction or elimination of duplicative or unnecessary procedures or tests; and
  • Improved visit experience and satisfaction
  • Reduced health care costs
  • Achievement of Meaningful Use objectives
  • Access to valuable clinical data
  • Improved monitoring of patient movement and disease management
  • Improved patient satisfaction and provider experience
Access to an established and robust health information architecture to set the stage for future opportunities such as:
  • Cross-facility utilization and readmissions
  • Opportunities for trend and pattern analysis
  • “Frequent flyer” identification (high utilizers)
  • Care management platforms
  • Advanced financial and clinical analytics
Government/Public Health
  • Improved understanding of clinical needs for District residents and patients
  • Access to public health and population health data in a more timely manner than retrospective claims analysis
  • Support DHCF/DC Medicaid in developing and prioritizing programs to improve health of District residents