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Public Charge Rule Frequently Asked Questions for DC Residents – Injunction Lifted for Public Charge Rule

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Office of Health Care Ombudsman and Bill of Rights


Tuesday, September 30, 2014
OFFICE OF HEALTH CARE OMBUDSMAN AND BILL OF RIGHTS
 
What is the Office of Health Care Ombudsman and Bill of Rights?
 
The Health Care Ombudsman Program was established by the Council of the District of Columbia to assist individuals insured by health plans in the District of Columbia and to assist uninsured District of Columbia consumers.
 
Contact the Office of Health Care Ombudsman & Bill of Rights if you need help:
  • Understanding your health care rights and responsibilities;
  • Resolving problems with health care coverage, access to health care, or your health care bills; 
  • Appealing your health plan’s decision; and
  • Finding other health care resources. 
 
The Office of Health Care Ombudsman & Bill Rights can help with:
 
  • Affordable Health Care Act – The Patients’ Bill of Rights and Other Protections
  • Appeals/Grievances
  • Commercial Insurance
  • DC HealthCare Alliance
  • DC Healthy Families
  • Denials
  • EPD Waivers
  • Eligibility for State Programs
  • Denials
  • Health Care Rights and Responsibilities
  • Katie Beckett Waivers
  • Medical Billing Issues
  • Medicaid
  • Medicare
  • Medicare – Qualified Medicare Beneficiary – Medicare Savings Program (QMB)
  • Prescription Drug Coverage
  • Transportation Services-Non-Emergency
  • Uninsured/Underinsured
 
How can you contact the Office of Health Care Ombudsman and Bill of Rights?
 
OFFICE OF HEALTH CARE OMBUDSMAN & BILL OF RIGHTS
One Judiciary Square
441 4th Street, NW
Suite 250 North
Washington, DC 20001
(202) 724-7491 (OFFICE)
1 (877) 685-6391 (TOLL FREE NUMBER)
(202) 478-1397 (CONFIDENTIAL FAX)
www.healthcareombudsman.dc.gov (WEBSITE)
 
*Member-International Ombudsman Association